Privacy Policy

Who We Are

Konkere & Co. is a business technology solutions provider and software engineering consultancy operating in Nigeria. For the purposes of the Nigeria Data Protection Act (NDPA) and applicable international privacy regulations, Konkere & Co. acts as the Data Controller for personal data collected through this website.

Data Protection Inquiries: admin@konkere.co

Categories of Data Collected

We only collect data that is strictly necessary to conduct technical diagnostics, formulate architectural scopes, and schedule discovery sessions:

• Direct Contact Information: Full name, corporate email address, telephone/WhatsApp number, job title, and organization or institution name.
• Operational & Business Context: Summaries of operational challenges, manual workflow bottlenecks (e.g. spreadsheet friction, inventory tracking issues), automation goals, estimated team size, and selected software modules.
• Scheduling Information: Appointment date, requested time slot, session notes, and attendance confirmations.
• Technical & Usage Data: Anonymized server logs, IP addresses, browser types, and device information gathered strictly for security monitoring and platform performance.

Lawful Basis for Processing

We process personal and operational data in accordance with recognized lawful grounds under the NDPA:

Zero Commercialization of Your Data

Any internal operational workflows, financial estimates, customer records, or bottlenecks shared during onboarding assessments or consultations are classified as strictly confidential and used solely to architect your technical solution.

Sub-Processors & Service Providers

To deliver enterprise-grade services, we partner with industry-leading infrastructure providers who are bound by strict data protection agreements:

• Zoho Corporation: Powers our scheduling calendars (Zoho Bookings) and enterprise CRM infrastructure under enterprise security standards.
• Resend Technologies: Dispatches transactional notifications, appointment confirmations, and client receipts over encrypted protocols.
• Cloudflare Inc.: Provides edge hosting, DDoS mitigation, and SSL/TLS encryption for all website communications.

How We Protect & Store Your Data

We implement rigorous technical and organizational safeguards:

• Encryption: All web traffic and API submissions are encrypted using modern Transport Layer Security (TLS 1.3 / HTTPS).
• Access Controls: Only authorized senior engineering personnel with direct responsibility for your diagnostic session have access to submitted operational details.
• Retention Policy: Diagnostic notes and contact records are retained only for as long as necessary to maintain our business relationship or comply with statutory requirements, after which they are securely deleted or anonymized.

Exercising Your Rights

Under the Nigeria Data Protection Act and recognized international standards, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request the rectification of inaccurate or incomplete records.
• Erasure: Request that your contact details and submitted diagnostic notes be permanently removed from our systems.
• Objection / Withdrawal: Withdraw consent for non-essential communications at any time.

To exercise any of these rights, email our team at admin@konkere.co. We will process and respond to verified requests within statutory timeframes.